Contatti & Assistenza

Contattaci qui:

In caso di domande su Catrice o sui prodotti, contatta il nostro Beauty Team. Clicca qui per il modulo di contatto.

Hai domande di tipo legale? Contatta: legal@cosnova.com

FAQ:

We have compiled some Frequently Asked Questions for you on this page. You might find the correct answer to your question here:

Can I order CATRICE products online?

You can order the products online from our retail partners. Go to the product you want on our website and then click on FIND ONLINE SHOP. You will then see all online retail partners.

Where can I buy CATRICE products in retail stores?

For a complete list of retail partners near you, please visit the storefinder on our website:

Does CATRICE offer vegan products?

100% of CATRICE products are made exclusively from vegan ingredients from now on. As we transition our range, you can check on the product detail page on our website or directly on the product to see if your product is made entirely of vegan ingredients.

Does CATRICE have remaining stocks of delisted products?

Sorry, we don't have any remaining stocks. In most cases, you will still find such products for a certain period of time with our (online) retail partners or in brick-and-mortar stores.

How can I contact you?

The Beauty Team will be happy to help you with any questions about Catrice or the products. Click here for the contact form.

Alternatively, our customer service team is available from Monday to Friday from 09:00 – 12:00 and 13:00 – 17:00 on the number 00800 267 668 20. Please note that our CATRICE Beauty Experts are not available outside of these hours and on weekends.